SitComplex Rooftop Garden Building Blocks
PCS: 613
Tips: Enjoy free shipping to most destinations worldwide.
After-sale service: Build with confidence. We’ll replace missing or damaged pieces for free.
SitComplex Rooftop Garden Building Blocks is backordered and will ship as soon as it is back in stock.
Couldn't load pickup availability
Delivery and Shipping
Delivery and Shipping
Add some general information about your delivery and shipping policies.
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:
The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Since our MOC sets are brand new, it requires 15-30 days handling time from order to shipment, then shipping takes about another 15-30 days.
Shipping time:
The time for your item(s) to travel from our warehouse to your destination.
Standard Shipping：50-60 business days (Free Shipping)
HOW MUCH DOES SHIPPING COST?
Switzerland
| 0-2kg | $20.00 |
| 2-4kg | $55.00 |
| 4-6kg | $66.00 |
| 6-8kg | $82.00 |
| 8-10kg | $105.00 |
| 10-12kg | $125.00 |
| 12-14kg | $140.00 |
| 14-16kg | $155.00 |
| 16-18 kg | $170.00 |
| 18-20 kg | $185.00 |
| 20-22 kg | $165.00 |
| 22-24kg | $180.00 |
| 24-30kg | $200.00 |
| 30kg+ | $300.00 |
Rest of World: Free Shipping
CAN YOU SHIP TO MY COUNTRY?
We can ship to most of area of the world. If we meet troubles of delivery, we will contact in 1-2 business days after you ordering.
WHY CAN I NOT SELECT MY DESIRED COURIER?
We always do our best to select the most convenient courier for your preferred shipping method among the high number of options available.
I URGENTLY NEED TO RECEIVE MY ORDER. CAN I SELECT AN EXPRESS SHIPPING METHOD?
You may have to pay higher shipping fees for selecting an express shipping method. Moreover, orders shipped with an express mail service usually have a higher probability of being stopped by Customs officers and of incurring in higher import duties. You will be able to contact with us lesdiylt@gmail.com
Shipping & Service Delays
Shipment dates are estimates in accordance with our carriers. If you live in an area experiencing an unexpected service delay (i.e. severe weather, natural disasters, unscheduled events, etc.), please note there may be additional shipping time to receive your order.
Tracking Your Package
If you have provided your email address we will send you a ship confirmation email when your order ships. For all orders this email will include a tracking number which you can use to track your package on the appropriate shipping carrier’s website.
If for any reason you are not entirely satisfied with an order, please contact our Customer Service team. We're always happy to help!
SitComplex Rooftop Garden Building Blocks
LESDIY
Room 1101D 11/F Lippo Sun Plaza
28 Canton Road Tsim Sha Tsui Kowloon Hong Kong
lesdiylt@gmail.com
Replacement parts for missing or damaged MOC bricks
If you have received missing or damaged parts from your MOC brick set, please proceed as follows:
Required information:
- Order number
- Missing part (part number according to instructions)
- Required quantity and color
- Photo of the missing part or bag
How to request a replacement:
Send the information by email to: lesdiylt@gmail.com
We will review your request within 1-3 business days and ship the replacement parts as soon as possible.
Thank you for your understanding and happy building!
Frequently asked questions
For MOC products, the instructions are accessed by scanning the QR code on the box. For Mocsage products, a printed instruction manual is included inside the packaging.
Generally, the product will be delivered within one month, except in cases where the product has many parts or unforeseeable circumstances arise.
Our parts are produced in our own factory.
