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🥳Pre Black Friday Sale Get 16% OFF CODE: PBF16
🔧Buy now and get a tool kit for free!
Happy New Year 2024!
Since our MOC sets are brand new, it requires 15 days handling time from order to shipment, then shipping takes about another 15 days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Do you ship official Lego bricks?
So I will take back what I wrote about the customer service. Seems like there was some issue at company, they had to go back and see what was missing.
Anyway, Sophia reached out to me, told me the situation and they resolved it quick !!
They sent out the stand , I had it in one week.
It took over month and half to get this all resolved, but they took care of it.
I was very impressed with this set. Was the largest and most expensive custom MOC I have bought and it did not disappoint. The parts were all there, although just be warned it does take some digging to find some of the less common parts. The parts are sorted by type, so you need to stay organized and understand this build is huge, so be prepared.
The design of the kit was very clever and packed in a ton of detail. The final product is a very accurate representation of the real aircraft. I would recommend buying the stand to support the build if you plan to keep it on display. The stand holds the final assembly very well and the build feels sturdy overall.
Instructions were very clear and had barely any issues for the number of steps. Overall as a customer I am very pleased with this purchase, both the designer and instruction makers deserve a lot of credit, and also LesDIY for putting everything together without a single missing part! I hope to see more collaborations between this group in the future!
I just ordered the set. Cant wait to get my hands on it. Hopefully before Christmas. Question tho, are the build instructions available online? Or do they come withe set in the box?
Dear customer, hello, there are QR code instructions available online on the box. Due to the large number of orders on Black Friday and the full inspection department, we will ship as quickly as possible!
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